Shipping & Delivery

Delivery

WORLDWIDE SHIPPING - 100% TRACKED.

Receiving time = Processing time + Shipping time

Once your order is confirmed, your items will be prepared for shipping. Most items take 1-3 business days to be processed. We work hard to ensure your order is prepared for shipping as quickly as possible.

Your order will be delivered to you via or your local postal services. 

Standard Delivery - 4.95$ | Free for orders above 40$

Shipping time

Depending on where you live, shipping usually takes:

  • Europe: 4-9 business days
  • USA & Canada: 7-15 business days.
  • AUSTRALIA & NZ: 15-40 business days. ( temporary extended due to covid)
  • Rest of the World: 10-20 business days
Please note that these time frames apply to regular (non-pandemic) circumstances. Due to pandemic, depending on your location regulations, there might be slight delays on top of standard delivery times. We ask you to give up to 10 business days on top of regular delivery time before getting in touch with our customer service team.

 

    Tracking

    Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information. 

    You can track your parcel at 17track.net.

    Custom Tax or Duty

    Normally, customers are not assessed any additional duties or taxes via Standard Shipping. However, sometimes customers may be required to pay tariffs on their purchases. If there are any custom duties or taxes levied, we can refund 50% of the tariffs. Please keep the receipt of the payment and contact our customer service by submitting a ticket. 

    Having issues with your delivery?

    If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.

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